Protecting Yourself from Spam and Scam

The PDPA has been aligned with the Spam Control Act (SCA) requirements so you can enjoy better protection across all modern digital channels. However, there are still things you can do to increase your defences. 

1. Knowing Spam From Scam

Scams target everyone, and has blurred the lines between spam and scam. However, despite only having one different letter in the spelling of the words, the two are not the same!

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Can spam also be scam?
Yes, marketing messages can be considered spam if the organisation did not obtain your consent, but scammers may also make use of spam to sell you fake products or services, or phish for your bank account details. Always be vigilant!

2. Recognising Legitimate Marketing Messages

From time to time, organisations may send you marketing messages about their new product or service, or an upcoming sale. These tend to be legitimate:

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Identifying safe marketing messages

  • Verify the source of emails or texts
  • Check that there is <ADV> prefix in the marketing messages
  • "Unsubscribe" option should be present
  • Hover to check suspicious URLs before clicking

Legitimate organisations will not ask you for money transfers or to verify your identity through email or mobile messages.

3. Identifying Dubious Messages

Some marketing messages that promise an income have dubious origins or intent, common ones being rental opportunities or job offers. 

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Scamshield dubious msg

If you need the real estate services, check with the Council of Estate Agent's (CEA) Public Register to verify that the property agent you are engaging is registered.

4. Reducing Unsolicited Marketing Messages

Registering your mobile number on the Do Not Call (DNC) Registry lets you opt out of receiving marketing messages and phone calls. This allows you to have more control over the kind of messages you receive on your phone!

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5. Taking Action In The Event Of A Data Breach

Despite all precautions, organisations may still suffer from a data breach from time to time. They may have accidentally exposed your data or their system may have been hacked. If you receive a notification from an organisation informing you that your personal data may be at risk, quickly take action!

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6. Sharing What You Know

Everybody has a role to play, so share these tips with your loved ones to help protect them too. Access the handy tip-sheets below or view the animated clips here.


Spam and Scam: Same or Different?

Received Promos? Check First! Rental Opportunities? Think Before You Commit! 
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 Job Offers? Think Before You Commit! Want Less Mobile Spam? Use the DNC Registry Data Breach? Take Action to Protect Yourself 
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