Enquiry and Complaint Figures

2021

Jan-Mar Apr-Jun Jul-Sep Oct-Dec
Total Enquiries 3,100 3,200  -
Complaints 1,700 1,900 - -
Figures are rounded to the nearest hundred.

2020

Jan-Mar Apr-Jun Jul-Sep Oct-Dec
Total Enquiries 13,200 3,100 5,300 3,600
Complaints 1,600 900 1,600 2,000
Figures are rounded to the nearest hundred.

2019

Jan-Mar Apr-Jun Jul-Sep Oct-Dec
Total Enquiries 13,800 19,100 19,700 16,200
Complaints 600 700 1,500 1,700 
Figures are rounded to the nearest hundred.

2018

Jan-Mar Apr-Jun   Jul-Sep  Oct-Dec
Total Enquiries 10,100 11,800  14,600 13,700 
Complaints 700 600  800  600 
Figures are rounded to the nearest hundred.

2017

Jan-Mar Apr-Jun Jul-Sep Oct-Dec
Total Enquiries 8,600 12,300 10,800 11,900
Complaints 600 400 500 700
Figures are rounded to the nearest hundred.

2016

Jan-Mar Apr-Jun Jul-Sep Oct-Dec
Total Enquiries 6,100 7,500 10,500 12,900
Complaints 400 900 900 900
Figures are rounded to the nearest hundred.

2015

Jan-Mar Apr-Jun Jul-Sep Oct-Dec
Total Enquiries 7,200 7,700 6,700 6,200
Complaints 1,400 700 600 600
Figures are rounded to the nearest hundred.