• Advisory on Collection of Personal Data for COVID-19 Contact Tracing

Advisory on Collection of Personal Data for COVID-19 Contact Tracing

Organisations may collect personal data of visitors to premises for purposes of contact tracing and other response measures in the event of an emergency, such as during the outbreak of the coronavirus disease 2019 (COVID-19).

In the event of a COVID-19 case, relevant personal data can be collected, used and disclosed without consent during this period to carry out contact tracing and other response measures, as this is necessary to respond to an emergency that threatens the life, health or safety of other individuals.

As organisations may require national identification numbers to accurately identify individuals in the event of a COVID-19 case, organisations may collect visitors' NRIC, FIN or passport numbers for this purpose. 

Organisations that collect such personal data must comply with the Data Protection Provisions of the PDPA, such as making reasonable security arrangements to protect the personal data in their possession from unauthorised access or disclosure, and ensuring that the personal data is not used for other purposes without consent or authorisation under the law.

The PDPC has developed a notice to inform visitors that personal data would be collected during the outbreak of COVID-19 for contact tracing purposes. Organisations that would like to make use of the notice may access it here.

The PDPC would also like to highlight that there have been reports of scammers impersonating MOH contact tracing officers and requesting financial information from individuals. Members of the public are advised to verify the authenticity of the phone calls with the MOH hotline (6325 9220) if they have doubts about the caller's identity.

Last updated on 13 February 2020